Part of the Game Plan

Privacy Policy

Updated: June 2026

This privacy policy sets out how Magnetize Consultants LTD, including its brand (Kit Builder), uses and protects any information that you provide when using this website. Magnetize Consultants LTD (Kit Builder) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Magnetize Consultants Ltd, trading as Kit Builder (“Kit Builder”, “we”, “our” or “us”) may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are satisfied with any changes.

For the purposes of UK data protection legislation, Magnetize Consultants Ltd, trading as Kit Builder, is the data controller of the personal information described in this policy.

1. Information We Collect

We may collect the following information:

Name
Contact information, including email address
Other information relevant to acquiring our services or products
Display name
Email
Ecommerce user ID (e.g. Shopify user ID)

Customer Content and Design Assets

As part of providing the Kit Builder Solution, customers may upload or provide content including product information, logos, artwork, imagery, patterns, design assets and related configuration information.

Such information is processed solely for the purpose of delivering, supporting and improving the services requested by the customer.

Customer assets remain the property of the customer and are not used for marketing purposes without permission.

Shopify App Proxy Data

Kit Builder notifies you, the customer, that we keep the mentioned personal data, including ‘Display name,’ ’email,’ and ‘Ecommerce user ID,’ from Ecommerce via app proxy (e.g. Shopify via app proxy). This data is collected in order to identify individual users and allow saved private designs.

This data is kept indefinitely until cancellation of the Kit Builder account, or until you, the customer, request individual data disposal. In such cases, we agree to immediately begin our process to permanently delete the requested personal data.

Kit Builder notifies you, the purchaser, that we temporarily keep the following personal data from webhook details: ‘address,’ ‘contact email,’ ‘name,’ and ‘order contact email.’ This data is maintained to keep a digital record of the quantities of custom Kit Builder products purchased.

Ecommerce Integration Data

Webhook data is automatically deleted once the purchase is processed. We can retain this data for up to 30 days post-process, after which it is automatically disposed of and irretrievable.

The above itemized personal data is secured and protected in accordance with GDPR rules and regulations. If at any time you wish for us to dispose of the kept personal data, please contact us at [email protected].

2. How We Use the Information We Collect

We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

Internal record keeping.
To improve our products and services.
To periodically send promotional emails about new products, special offers, or other information which we think you may find interesting, using the email address you have provided.
To contact you for market research purposes. We may contact you by email, phone, fax, or mail.
To customize the website according to your interests.

3. Lawful Bases for Processing

Under UK data protection law, we rely on a number of lawful bases when processing personal information.

These include:

Contract – where processing is necessary to provide our products and services or fulfil our contractual obligations.
Legitimate Interests – where processing is necessary for our legitimate business interests, provided those interests do not override the rights and freedoms of individuals.
Consent – where we have obtained an individual’s permission, such as for certain marketing communications or cookies.
Legal Obligation – where we are required to process information to comply with legal or regulatory requirements.

Examples of processing activities and lawful bases include:

Activity	Lawful Basis
Responding to enquiries and demo requests	Legitimate Interest
CRM management and customer communications	Legitimate Interest
Delivering customer services	Contract
Customer support	Contract
Marketing attribution and campaign analysis	Legitimate Interest
Event and trade show lead capture	Consent and/or Legitimate Interest
Financial and accounting records	Legal Obligation
Security monitoring and fraud prevention	Legitimate Interest

4. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Use of Cookies

A cookie is a small text file that is stored on your device when you visit a website. Cookies help websites function effectively, improve user experience and provide information about how websites are used.

Kit Builder uses cookies and similar technologies for a number of purposes, including:

Strictly Necessary Cookies

These cookies are required for the operation, security and functionality of the website. They enable core features such as page navigation, security controls and form submissions.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website, including which pages are visited, how users navigate the site and which content is most useful. This information helps us improve the performance and usability of our website.

Marketing Cookies

Marketing cookies may be used to measure the effectiveness of advertising campaigns, understand how visitors discover our website and improve the relevance of our marketing activities.

Where required by law, non-essential cookies are only placed on your device after you have provided consent through our cookie preference tool.

You can manage or withdraw your cookie preferences at any time using the cookie settings available on our website. Most web browsers also allow you to control cookies through your browser settings, although disabling certain cookies may affect website functionality.

Where a visitor voluntarily submits a form, we may associate attribution information such as campaign source, referral information or landing page details with that enquiry in order to understand the effectiveness of our marketing activities.

Further information about the cookies we use and how to manage them can be found in our Cookie Policy.

6. Artificial Intelligence and Automated Processing

Kit Builder may utilise AI-assisted technologies to support business operations, including content creation, software development, customer support, research, analysis and internal productivity.

Where AI-assisted tools are used, appropriate human oversight is maintained.

Kit Builder does not make solely automated decisions that produce legal or similarly significant effects on individuals.

7. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

8. Third-Party Service Providers

We use trusted third-party providers to support the delivery of our products and services.

These providers may include:

Cloud hosting providers
Customer relationship management platforms
Analytics providers
Marketing platforms
Payment processors
Communication providers
Professional advisers

These providers process personal information only where necessary to perform services on our behalf and are subject to appropriate contractual and security obligations.

9. International Transfers

Where personal information is transferred outside the United Kingdom, we implement appropriate safeguards to ensure that personal information remains protected.

These safeguards may include:

UK International Data Transfer Agreements (IDTAs);
Standard Contractual Clauses (SCCs);
UK Addendums to SCCs;
Adequacy Regulations; and
Other legally recognised transfer mechanisms.

We regularly review our international data transfer arrangements and third-party suppliers to ensure appropriate protections remain in place.

10. Your Rights

Under UK data protection legislation, you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where applicable.
Request restriction of processing.
Object to certain processing activities.
Request transfer of your information to another organisation where applicable.
Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at [email protected].

11. Privacy Complaints

If you have concerns regarding how Kit Builder processes your personal information, we encourage you to contact us in the first instance so that we can investigate and resolve the matter.

Privacy complaints may be submitted by contacting: [email protected]

We will investigate complaints in accordance with our Privacy Complaints Procedure and aim to respond within a reasonable timeframe.

If you remain dissatisfied following our response, you have the right to raise your concerns with the Information Commissioner’s Office (ICO).

Further information can be found at www.ico.org.uk.

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:

[email protected]

Magnetize Consultants Ltd
12 & 13 Lancaster Centre
Meteor Business Park
Gloucester
GL2 9QL, United Kingdom